Return & Refund Policy – buyautopartsnearme.us
At BuyAutoPartsNearMe.us, your satisfaction is our priority. We recommend reviewing our return and refund policy carefully before completing your purchase to help ensure a hassle-free experience from start to finish.
🚫 Key Return Conditions
Labor Costs: Please note that we do not cover any labor charges related to the installation, removal, or diagnostic testing of parts.
Return Eligibility: Items that have been installed, modified, opened, or tampered with are not eligible for return under any circumstances.
Part Verification: All returned parts must exactly match the item originally shipped. Each part is tagged for tracking and verification purposes—returns will be denied if identifiers are missing or if the item shows signs of alteration or misuse, unless damage during shipping has been verified by our team.
How to File a Claim: To ensure proper documentation and resolution, all return requests and product concerns must be submitted in writing either through email or by postal mail.
🚚 Damaged or Defective Parts
If you receive a damaged or defective item, please notify us within 24 to 48 hours of delivery by calling +1 (407) 589-5750 or visiting our website at buyautopartsnearme.us to report the issue.
Should the package appear visibly damaged upon arrival, you may choose to refuse delivery and contact us immediately for further guidance.
Important: All returns must be pre-approved with a valid Return Merchandise Authorization (RMA). Returns sent without authorization will not be accepted or processed.
🔄 How to Return a Part
After receiving your Return Merchandise Authorization (RMA), please ship the part back within 7 business days and provide us with a valid tracking number for reference.
Make sure to send the return to the exact address provided in your RMA instructions—returns sent to an incorrect location may be rejected.
Unless otherwise agreed upon in advance, customers are responsible for all return shipping costs.
💰 Refunds & Replacements
After we receive and inspect your returned item, we’ll process your choice of a refund to your original payment method or send out a replacement part whichever you request.
All authorized returns are forwarded to our Accounting Team to ensure timely and accurate processing.
📦 Restocking & Cancellation Fees
If a delivery is refused by the customer or goes unclaimed after multiple delivery attempts, a 25% restocking fee will be applied, in addition to charges for both the original and return shipping.
For cancellations made after the order has been processed and no replacement part is requested, we reserve the right to deduct a 25% restocking fee, along with any applicable shipping expenses, from the final refund.
We take pride in the quality of our used auto parts and are committed to providing you with a dependable, hassle-free experience.
If you need help or have any questions, our team is here and ready to assist you:
Email: info@buyautopartsnearme.us
Phone: +1 (407) 589-5750
